Previous incidents

November 2022
Nov 10, 2022
1 incident

Inventory parts issue

Degraded

Resolved Nov 10 at 02:35pm PST

This issue has been resolved.

4 previous updates

October 2022
Oct 26, 2022
1 incident

Invoice synchronization with Quickbooks is currently unavailable.

Degraded

Resolved Oct 26 at 01:04pm PDT

We have identified the root cause of the issue and the fix will be rolled out on Thursday, October 27th, 2022.

( Impacted areas of the application: Quickbooks Online Invoice Synchronization )

1 previous update

Oct 24, 2022
2 incidents

MOTOR service performance

Degraded

Resolved Oct 24 at 01:50pm PDT

The issue regarding MOTOR performance has been resolved.

2 previous updates

We are currently investigating an issue with adding part line items to estima...

Degraded

Resolved Oct 24 at 07:29am PDT

We have identified and implemented a fix for the issue and are monitoring the resolution.

1 previous update

Oct 13, 2022
2 incidents

Fix has been rolled out to production and we are monitoring

Resolved Oct 13 at 11:27am PDT

We identified the issue and have rolled out a fix. We will continue monitoring to ensure online payments are processing as expected.

Fix has been identified and is being tested. It will be rolled out soon.

Downtime

Resolved Oct 13 at 11:26am PDT

Fix has been rolled out and we are monitoring.

5 previous updates

September 2022
No incidents reported