Previous incidents

March 2025
No incidents reported
February 2025
Feb 13, 2025
1 incident

Performance Degradation

Degraded

Resolved Feb 13 at 12:11pm PST

We have released a fix to improve performance. Please refresh Shopmonkey.

Please contact customer support if you're still experiencing issues.

3 previous updates

January 2025
Jan 30, 2025
1 incident

Performance Degradation

Resolved Jan 30 at 11:52am PST

There was an issue with performance that impacted the ability to search and load certain pages of the application.

The issue has been addressed. Please contact support if you need assistance.

Jan 28, 2025
1 incident

Memory error when taking certain actions in the application

Degraded

Resolved Jan 28 at 10:41am PST

We have identified the root cause. An update has been released to address the issue.

1 previous update