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Degraded

MOTOR service performance

Oct 24 at 12:31pm PDT
Affected services
Application

Resolved
Oct 24 at 01:50pm PDT

The issue regarding MOTOR performance has been resolved.

Updated
Oct 24 at 12:44pm PDT

Prolonged response times for MOTOR requests have been identified.

MOTOR requests seem to be received in the expected times from Shopmonkey, with longer-than-usual times identified in receiving a response from MOTOR. We are working with MOTOR to resolve.

Created
Oct 24 at 12:31pm PDT

We are currently experiencing a technical issue that may affect app performance when using the MOTOR integration.

Our engineers are investigating and working to resolve the issue, and updates will be provided here as more information becomes available.