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MOTOR service performance

Started 24 Oct at 12:31pm PDT, resolved 24 Oct at 01:50pm PDT.


The issue regarding MOTOR performance has been resolved.

Posted 24 Oct at 01:50pm PDT.

Prolonged response times for MOTOR requests have been identified.

MOTOR requests seem to be received in the expected times from Shopmonkey, with longer-than-usual times identified in receiving a response from MOTOR. We are working with MOTOR to resolve.

Posted 24 Oct at 12:44pm PDT.

We are currently experiencing a technical issue that may affect app performance when using the MOTOR integration.

Our engineers are investigating and working to resolve the issue, and updates will be provided here as more information becomes available.

Posted 24 Oct at 12:31pm PDT.