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Downtime

Fix has been identified and is being tested. It will be rolled out soon.

Oct 13 at 09:42am PDT
Affected services
API

Resolved
Oct 13 at 11:26am PDT

Fix has been rolled out and we are monitoring.

Updated
Oct 13 at 11:11am PDT

Fix has been identified and is being tested. It will be rolled out soon.

Updated
Oct 13 at 11:10am PDT

Fix has been identified and is being tested. It will be rolled out soon.

Updated
Oct 13 at 09:58am PDT

UPDATE: We are able to reproduce the issue and are currently working on a resolution.

Updated
Oct 13 at 09:49am PDT

UPDATE: Investigation is continuing.

ISSUE: When shops' customers click option to make payment, a white screen appears.

Created
Oct 13 at 09:42am PDT

We are having reports of users being unable to post online payments. The team is investigating and we will provide updates here as we progress.