Previous incidents
Issue impacting online payments
Resolved May 03 at 11:11am PDT
We have discovered the cause of the issue, and have implemented a solution. This issue has been resolved.
2 previous updates
App performance degradation, prolonged loading times
Resolved Apr 11 at 02:26pm PDT
Performance speeds have returned to normal ranges.
4 previous updates
Degraded Search & Parts Lookup
Resolved Apr 04 at 12:34pm PDT
Search seems to be functioning as normal now!
2 previous updates
Performance degradation
Resolved Mar 16 at 06:34pm PDT
We ended our maintenance this evening. There was nearly zero downtime, given the load on the app at the time. Upon first accessing the app, you may experience a slight delay as the app cache is rebuilt. This should only impact the first access to a page. We will monitor it closely throughout the night and as you come online in the morning.
4 previous updates
The Shopmonkey app will be unavailable beginning at 6 pm pacific time.
Resolved Mar 16 at 06:34pm PDT
We ended our maintenance this evening. There was nearly zero downtime, given the load on the app at the time. Upon first accessing the app, you may experience a slight delay as the app cache is rebuilt. This should only impact the first access to a page. We will monitor it closely throughout the night and as you come online in the morning.
1 previous update