Previous incidents

December 2023
No incidents reported
November 2023
No incidents reported
October 2023
Oct 30, 2023
1 incident

Performance degradation

Degraded

Resolved Oct 30 at 02:33pm PDT

This issue has been resolved. App performance is returning back to normal and response times are expected to improve steadily over time.

8 previous updates
Oct 23, 2023
1 incident

Performance Degradation

Degraded

Resolved Oct 23 at 10:32am PDT

We identified the root cause of the issue and taken corrective action to restore performance.

1 previous update
Oct 16, 2023
1 incident

Issue impacting payments.

Degraded

Resolved Oct 16 at 07:49pm PDT

We have identified the root cause of the issue and taken action.

Payments are now showing in Shopmonkey as expected when processed.

2 previous updates
Oct 13, 2023
1 incident

Issue impacting sending orders

Degraded

Resolved Oct 13 at 07:45am PDT

All issues have been resolved.

4 previous updates