This issue has been resolved. App performance is returning back to normal and response times are expected to improve steadily over time.

Services have been successfully restarted and the team is reviewing the results.

A potential root cause has been identified. We will be restarting services once more. The app is expected to be degraded momentarily during this time but will then begin improving.

No new updates to share, the investigation to identify and resolve the issue remains ongoing.

Our team is still investigating. Cluster remains stable, the situation is not getting any worse, but we are still investigating the root cause.

Data group has been stabilized. We continue to investigate the root cause.

Our team continues to investigate the root cause of the issue.

Our team continues to investigate the root cause of the issue. Services are being restarted as a first measure to then examine the results.

We are currently experiencing app performance degradation. We are all hands on deck working to resolve the issue. Please see our status page for the most up-to-date information.