Previous incidents

August 2025
No incidents reported
July 2025
No incidents reported
June 2025
Jun 12, 2025
1 incident

Monitoring: Partial service degradation from upstream providers

Resolved Jun 12 at 01:05pm PDT

Monitoring – We are currently experiencing partial service degradation due to a global issue impacting several upstream cloud infrastructure providers.

This broad-reaching incident affects numerous applications and services across the internet, not limited to Shopmonkey.

Impacted Areas:
Reporting and analytics
CRM features
Statement printing
Other services that rely on the affected backend systems

Core platform functionality remains available. Our team is actively monitoring the situation ...