We are experiencing an issue where users are unable to login to Shopmonkey. We are actively working on the issue and will post updates.
Resolved
Dec 13 at 08:53pm PST
We are back online and monitoring the situation. We will post back as soon as we are confirmed completely healthy.
Affected services
Application
API
Updated
Dec 13 at 08:02pm PST
Troubleshooting continues we have all hands on deck.
Affected services
Application
API
Updated
Dec 13 at 07:09pm PST
We are still investigating the issue related to login and have all hands on deck. We will provide another update in 30 minutes.
Affected services
Application
API
Updated
Dec 13 at 06:34pm PST
We are still seeing issues specific to logging into the platform. We are continuing to investigate and will provide updates as soon as they are available.
Affected services
Application
API
Updated
Dec 13 at 06:04pm PST
Some services are back online but were are still investigating. We will provide another update in 30 minutes.
Affected services
Application
API
Updated
Dec 13 at 05:48pm PST
We are still investigating the issue and will continue to provide updates.
Affected services
Application
API
Created
Dec 13 at 05:17pm PST
Users are currently unable to login to the Shopmonkey service. We are actively looking into the issue and will report back as soon as we know more.
Affected services
Application
API