Previous incidents

July 2025
No incidents reported
June 2025
Jun 12, 2025
1 incident

Monitoring: Partial service degradation from upstream providers

Resolved Jun 12 at 01:05pm PDT

Monitoring – We are currently experiencing partial service degradation due to a global issue impacting several upstream cloud infrastructure providers.

This broad-reaching incident affects numerous applications and services across the internet, not limited to Shopmonkey.

Impacted Areas:
Reporting and analytics
CRM features
Statement printing
Other services that rely on the affected backend systems

Core platform functionality remains available. Our team is actively monitoring the situation ...

May 2025
No incidents reported