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Degraded

"Max entry" errors, specific actions impacted

Aug 20 at 09:40am PDT

Resolved
Aug 20 at 10:06pm PDT

Site maintenance has completed, order activity has been successfully updated.

Updated
Aug 20 at 02:04pm PDT

The issue has been resolved however we've identified that the order activity for some orders may not be accurate and will need to be updated.

We're performing a maintenance after business hours to address the activity history.

Updated
Aug 20 at 10:06am PDT

We have identified the root cause and taken action.
We're still actively monitoring the situation.

Updated
Aug 20 at 09:56am PDT

Our team continues to work on implementing a fix. We are seeing some signs of recovery at this time.

Created
Aug 20 at 09:40am PDT

We are investigating an issue impacting specific actions in Shopmonkey, where users may experience "max entry" errors