Issue resolved. Searches are now yielding results as expected.

The restart has been completed. We are now in the second phase where data needs to catch up so that it is searchable within the app. Searches should start yielding results as this we proceed through this phase.

The issue has been identified. The service has to be restarted and it will take time to catch up. We're restarting now and this will take approx. 30 minutes to complete.

Search queries are taking longer than expected and may impact performance, and may time out with an error message.

Our team is all hands on deck investigating and working to resolve the issue.